1. Product Usage All our pendants are made of high-quality surgical stainless steel and coated with 14-karat gold using PVD technology. While the pendants are designed to resist water, sweat, and sun, we recommend avoiding harsh chemicals or abrasive materials to ensure longevity. 2. Warranty and Repairs Our products are crafted to the highest standards; however, natural wear and tear over time may occur. We offer a limited warranty against manufacturing defects for a period of [insert warranty period] from the date of purchase. This warranty does not cover damage caused by misuse, accidental breakage, or improper care. 3. Returns and Exchanges We accept returns or exchanges within [insert return period] days of purchase for items in their original, unused condition with proof of purchase. Custom or engraved items are non-refundable. Return shipping costs are the responsibility of the customer unless the item received was defective. 4. Liability We are not responsible for any allergic reactions or sensitivities caused by wearing our products. Our pendants are made with hypoallergenic materials, but individual skin reactions may vary. 5. Intellectual Property All designs, images, and content on this website are the intellectual property of [Your Business Name]. Unauthorized reproduction or use is prohibited. 6. Policy Updates We reserve the right to update or change these terms and conditions at any time without prior notice. Please review this page periodically for updates. By purchasing our products, you agree to abide by these terms and conditions. For any questions or concerns, feel free to contact our customer service team.